Internship Opportunity: Visitor Researcher

MOCA Toronto is motivated by the principle that museums and their programmes are culturally and socially beneficial to the diversity of the communities they serve. MOCA supports and promotes forward-thinking artistic experimentation and provides a community space for enrichment, discourse, collaboration and creativity. Working across all contemporary art forms, MOCA’s programmes empower local artists and engage the Toronto art scene while contributing to the international art community and scholarship.

MOCA is a not-for-profit charitable organization. The evolution of the Museum is made possible through a unique alliance with Castlepoint Auto Building Inc, public sector funders, private donors, members, sponsors and a network of cross-sectoral partners.

Position Summary

Location: Toronto, ON
Closing: June 6, 2021
Start date: July 5, 2021 (11 weeks)
Employment Type: Internship, grant-funded (Young Canada Works, certain employment restrictions apply)
Salary: $17.00/hour
Reporting to: Head of Operations and Facilities

MOCA is seeking a Museum Studies or Information Design student with experience in Visitor Research evaluation to design and conduct an overarching institutional exit interview to assess MOCA and help us collect and interpret the data in the findings. The four-month evaluation project will include gathering a large sample as well as the opportunity to contact the same visitors later on to see how their thoughts and observations change post-visit. The project will culminate in the creation of a summative evaluation presentation and report of the findings.

This position will enable MOCA to execute a well-designed and comprehensive research project about the experience of our visitors. As a burgeoning institution, this research will help us to improve our programmes, better serve our diverse community and provide us with valuable data to support funding applications and future collaborations.

The ideal candidate will have an interest in contemporary art and the museum environment. They should have strong planning and organizational abilities as well as experience provided data analysis. They should also possess excellent interpersonal skills and feel comfortable conducting surveys and interviews.

This is an exceptional opportunity to work on a meaningful project end to end and help shape the organization’s evolution. The Visitor Researcher will primarily be working under the guidance of MOCA’s Visitor Experience team but will also have direct access to mentorship from MOCA’s other departments and senior leadership. This opportunity will provide the Visitor Researcher with a supportive learning environment in which to apply skills and gain experience.


  • Applicant must be enrolled in a museums studies, library science, information design or comparable program at the university or college level
  • Satisfactory Vulnerable Sector Screening letter
  • A Second Language is an asset
  • A natural curiosity and an interest in contemporary art
  • Proficiency in MS Office, database management and good keyboarding skills
  • Demonstrated research and writing skills
  • Rudimentary graphic arts and or design skills
  • Good verbal/written communication skills and sensitivity to interact with a diversity of staff and publics in a courteous and efficient manner
  • Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization
  • Communication: Communicates in a clear, professional and respectful way; demonstrates active listening
  • Accountable & Results Oriented: Demonstrates ethical behaviour and accountability
  • Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example

Equity and Diversity

MOCA Toronto advocates equal opportunity for all employees and applicants for employment and is committed to diversity in the workplace.

MOCA Toronto is committed to ensuring that MOCA Toronto is an inclusive space where community members are treated with respect and dignity. MOCA Toronto encourages applications from everyone, including but not limited to women, Indigenous peoples, visible minorities, people with disabilities and persons of all sexual orientations and gender identities.

How to Apply

As this position is funded by Young Canada Works, certain restrictions apply. Please apply by submitting your application through this application form. Due to our limited resources, only those selected for an interview will be contacted.